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Editing and managing users

Who can do this: Admins and Owners.

Viewing a user​

Select a user in the list to open their details — role, account status, MFA state, and sign-in history at a glance.

A user's details page

Editing​

From the details page (or the row's ⋯ menu) choose Edit:

Editing a user

You can change:

  • Name and email
  • Organisation role — Viewer / Member / Admin. (Promoting to Owner is deliberately not available here.)
  • Account status — e.g. set SUSPENDED to remove access without deleting anything, or ACTIVE to restore it. All statuses: Users, roles and permissions.
  • MFA — require or clear multi-factor authentication.
  • Force password reset — the user must set a new password at their next sign-in. Use after any credential concern.

Per-user actions​

The ⋯ menu on each row also offers:

  • Send onboarding email — re-send the welcome/invitation.
  • Force password reset — as above, one click.
  • Delete — permanently removes the user (with confirmation). Prefer SUSPENDED or ARCHIVED status when you may need the account trail later.

Bulk actions​

Press Ctrl/Cmd + E on the user list to enter bulk-edit mode, select multiple users, and apply one action to all of them: delete, force password reset, send onboarding email, or change role. Administrative changes here are recorded in the audit log.

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