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Searching your documents

Search finds the passages in your library that best match a query — without composing an answer. Where Chat answers a question, Search shows you the raw material.

When to use which:

  • Want a direct answer with citations? → Chat
  • Want to see every passage that mentions a topic, or locate where something is written? → Search
  1. Open Search from the sidebar (or the search bar in the header).
  2. Type your query — natural phrases work better than lone keywords ("hotel accommodation expense limit" beats "hotel").
  3. Press Enter.

Search results with relevance scores

Reading the results​

The header reports the total matches and how long the search took. Each result card shows:

  • Document name — linked to the details page.
  • Chunk badge — which extracted passage this is.
  • Relevance score — a colour-coded bar: green (≥ 0.7) is a strong match, amber (0.4–0.7) is moderate, red (< 0.4) is weak.
  • The passage text — expandable if truncated.

Results combine semantic matching (meaning) with keyword matching (exact terms), so you'll find "annual leave" content even if you searched "holiday allowance" — and vice versa.

Tip: the page URL carries your query, so you can bookmark a search or paste it to a colleague.

No results, or only weak ones?​

  • Rephrase with the vocabulary your documents likely use.
  • Check the relevant document is INDEXED in the library — documents still processing aren't searchable yet.
  • If nothing in the library covers the topic, that's a gap — upload something that does.

Next: Analytics overview →